Return Policy
At Bogard Press we want our customers to be satisfied with their purchases. If you are not satisfied, please call 800-264-2482 for instructions before making any returns.
Call 800-264-2482 for instructions before making any returns.
Processing fee charged on ALL transactions. It is non-refundable.
Restocking fee applies to any returned order.
Return window from invoice date for eligible products.
Literature Returns
- *Some items are non-returnable, see order form or website for non-returnable items.
- *For any orders that are returned, a 15% restocking fee will apply.
- *Returns are processed by the Customer Service Team. Items returned must be in resalable condition.
Non-Literature Returns
For eligible products, Bogard Press offers a 30-day return policy. A 15% restocking fee will apply.
We will gladly replace or refund items that are returned, with the original receipt, in resalable condition within 30 days of invoice date. Exchanges or in-store credit may be available upon approval by management.
Non-Returnable Items
Unless item is defective
Given the nature of digital content we do not offer refunds on CDs, DVDs and digital downloads.
Return Shipping
Allow 2–3 weeks for processingWe strive to serve our customers with quality products and reliable shipping. If your item is damaged, incorrect or defective, we want to quickly correct the problem.
Your responsibility
You will be responsible for the shipping costs of returning your items. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Our responsibility
Customers are not responsible for return shipping costs for damaged or defective products or other issues for which Bogard Press is responsible.
Questions about a return?
Call 800-264-2482 · customerservice@bogardstore.org
Bogard Press · 4605 N. State Line Ave. · Texarkana, TX 75503