At Bogard Press we want our customers to be satisfied with their purchases. If you are not satisfied, please call 800-264-2482 for instructions before making any returns.
*Some items are non-returnable, see order form or website for non-returnable items.
*For orders over $500 that are returned a 15% restocking fee may apply.
- Quarterly Literature - Have your quarterly returns postmarked before the start of quarter purchased.
- *Vacation Bible School/VBS Sample Kits - Unused returnable material may be returned by September
1st of VBS calendar year.
- *Bible Challenge - 30 days from invoice date.
FOR ELIGIBLE PRODUCTS, BOGARD PRESS OFFERS A 30-DAY RETURN POLICY.
We will gladly replace or refund items that are returned, with original receipt, in resalable condition within 30
days of invoice date. Exchanges or in-store credit may be available upon approval by management.
NONRETURNABLE ITEMS - unless item is defective
- Clearance Items
- Homeschool Items
- Personalized Items
- Out of print books and special orders
- Given the nature of digital content we do not offer refunds on CDs, DVDs, and digital downloads, unless items are unopened and in original condition.
RETURN SHIPPING – please allow 2-3 weeks for processing your returns.
We strive to serve our customers with quality products and reliable shipping. If your item is damaged, incorrect, or defective, we want to quickly correct the problem.
- You will be responsible for the shipping costs of returning your items. Shipping costs are nonrefundable. If you receive a refund, the cost of shipping will be deducted from your refund.
- Customers are not responsible for return shipping costs for damaged or defective products or other issues for which Bogard Press is responsible.