Frequently Asked Questions

 

 

How long does it take to ship my order?

Bogard Press strives to ship orders out within a day or two of receiving. During peak VBS season or if an order is placed late in the quarter, it may take about a week to ship out.

What freight carriers do you use?

FedEx is our preferred shipper. We can also ship UPS (charges are often higher than FedEx) or postal service. We do NOT guarantee delivery if shipped by United States Postal Service.

What are your shipping charges?

Freight charges are calculated based on your order. After you have entered your order, a chart will display the freight charges for each of the carriers.

May I dropship to another address?

Yes.

What are my payment options?

We take VISA, Mastercard, American Express, and Discover Credit Cards. You can also pay by PayPal or ACH (electronic check payment). In order to pay by check or money order, please call our order department at 9037922783 .

How can I place my order?

You can place your order on this website, call our customer service team at 9037922783

or mail your order using an order form to Bogard Press, 4605 N State Line Ave., Texarkana, TX 75503 please include payment or payment information.

What if I have questions not answered in this section?

You can call us at 9037922783

Monday – Friday, 8:00 to 5:00 CST, email us at customerservice@bogardstore.org,or submit a question using the chat button.

Why can’t I get a PDF of current quarter materials?

At this time, we do not provide PDF’s of current quarters, but you can get digital copies on Kindle.

Can I get the previous year’s VBS material?

We donate all unsold VBS products to missions at the end of each summer; therefore, we do not carry over any VBS materials from year to year.

How often does the material repeat?

Sunday School preschool through 6th grade materials repeat every two years. Young teens and high school materials repeat every three years. Adult Through the Bible Series covers the books of the Bible on a ten-year plan.

Can I purchase a large print Adult Sunday School Commentary?

Currently, the Adult Sunday School Commentary is not available in large print.

What are the Tell Cards?

Tell Cards contain take home activities for students. They include the lesson and unit memory verses as well as an activity for students and parents to do together in their home, school, church or community. They are about the size of a collector card (2.75'' x 4'').

Are you on Facebook? Yes. Follow us here.

Is there a scope and sequence? Yes, Click Here

Can I make copies? Is the product copyrighted?

All literature is copyrighted. Unless specified otherwise, copies of literature are not allowed.

Who do I contact for an employment opportunity at Bogard Press/Baptist Book Store?

Red Carpet Employment Agency or Express Employment Agency

What is your return policy?

Click here to review our Return Policy.

Do you imprint Bibles?

Yes, if the Bible is purchased at Bogard Press, we will gladly imprint names free of charge on in-store purchases. Otherwise, it is $10.00 for the first line and $6.00 for each additional line.

How can I reach the missions office?

You can call 9037922312 or email to: missions@abamissions.org

Missions office hours are Monday -Thursday, 9 am – 4 pm, Friday, 9 am – 12 noon.

Can you send me samples? 

Yes, we have samples available for each age group please call 9037922783 for details.

Can I add users to my account? Yes, Click here for directions.

Why am I not receiving the Reset Password email link?

The email address entered for a Reset Password (Forgot Password) must match the email address on the Customer Account at Bogard Press. The email address on the Customer Account at Bogard Press is considered the “Administrative” email address. The owner of that email can log on after resetting the password and add other users with other email addresses.

Why doesn’t my log on information from the previous website work?

The current website recognizes the email address on the Customer Account at Bogard Press as the “Administrative” email address. The owner of that email address can click the “Forgot Password” button, set up a password, and log onto the website. The owner of the “Administrative” password can then add users, who will also be sent an email to set up a password.